ace jili Casino – Privacy Policy

ace jili Casino is committed to protecting the privacy and personal data of every player on our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over your data. Please read this document carefully before registering an account or using any ace jili service.

Last Updated: May 2026

Our Commitment to Your Privacy

1. Data Controller

2. Information We Collect

Category Examples Collection Method
Identity Data Full name, date of birth, government-issued ID number, nationality Registration form, KYC verification
Contact Data Email address, mobile number, residential address Registration form, account settings
Financial Data GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history Deposit/withdrawal forms, payment processor
Gaming Data Game history, bet amounts, win/loss records, session duration, bonus usage Platform activity logs
Technical Data IP address, device type, browser type, operating system, cookies Automatic collection via platform
Communications Data Support chat transcripts, email correspondence, feedback submissions Customer support interactions

3. How We Use Your Data

5. Sharing Your Data

Further Policy Provisions

SECTION 6
Data Retention

ace jili retains personal data for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, regulatory, and reporting obligations. Account data is retained for a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA regulations. Gaming transaction records are retained for a minimum of five (5) years. Marketing consent records are retained for the duration of the consent period plus three (3) years. Upon expiry of the applicable retention period, personal data is securely deleted or anonymized.

SECTION 7
Security Measures

ace jili implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the ace jili platform, encrypted storage of sensitive data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, regular security audits and penetration testing, and incident response procedures compliant with NPC breach notification requirements. Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

SECTION 8
Cookies and Tracking Technologies

ace jili uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver relevant content. Essential cookies are required for the platform to function and cannot be disabled. Analytics and preference cookies are used with your consent and may be managed via your browser settings or the cookie preferences panel on the platform. ace jili does not use third-party advertising cookies or share cookie data with external advertising networks.

SECTION 9
Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data held by ace jili: (a) Right to be informed – to know what data we hold and how it is used; (b) Right of access – to request a copy of your personal data; (c) Right to rectification – to correct inaccurate or incomplete data; (d) Right to erasure – to request deletion of data no longer necessary for its original purpose, subject to legal retention obligations; (e) Right to object – to object to processing based on legitimate interests or for direct marketing; (f) Right to data portability – to receive your data in a structured, machine-readable format; (g) Right to lodge a complaint – with the National Privacy Commission if you believe your rights have been violated. To exercise any of these rights, contact our Data Protection Officer using the details in Section 12.

SECTION 10
Protection of Minors

ace jili does not knowingly collect personal data from individuals under the age of 21. The platform is strictly restricted to adults aged 21 and above under Philippine gaming law. If ace jili becomes aware that personal data has been collected from a person under 21, the account will be immediately closed and all associated data deleted. If you believe a minor has registered on the platform, please contact our support team immediately.

SECTION 11
Changes to This Privacy Policy

ace jili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or a prominent notice on the platform at least 7 days before taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the ace jili platform after the effective date of any update constitutes acceptance of the revised Policy.

SECTION 12
Contact Our Data Protection Officer

For all privacy-related inquiries, data subject access requests, or complaints, please contact the ace jili Data Protection Officer. Email: [email protected] (plain text – not a clickable link). ace jili will acknowledge your request within 3 business days and provide a substantive response within 15 business days, or within the timeframe required by applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

Your Privacy at a Glance

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SSL Encryption

All data transmitted between your device and ace jili is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text over the network.

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No Data Selling

ace jili does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used only to operate the platform and comply with the law.

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DPA 2012 Compliant

ace jili processes personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations of the National Privacy Commission of the Philippines.

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Your Rights Matter

You have the right to access, correct, delete, and port your personal data. Contact our Data Protection Officer at any time to exercise your rights under the DPA.

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Cookie Control

Only essential and analytics cookies are used on the ace jili platform. No third-party advertising cookies. You can manage your cookie preferences at any time via your browser settings.

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21+ Protection

ace jili never knowingly collects data from individuals under 21. Strict age verification is enforced at registration and throughout the player lifecycle on the platform.

Play at ace jili – Your Data, Your Trust

ace jili Casino is built on transparency and trust. Now that you know how we protect your personal data, you can play with confidence. Sign in to your account or explore our full game library — all backed by Philippine law and our commitment to your privacy.

⚠️ 21+ only. Gambling involves risk. Please play responsibly.