ace jili Casino – Terms & Conditions

Access to ace jili Casino is strictly limited to individuals who satisfy all of the following eligibility criteria:

• You are at least 21 years of age. This is the minimum legal age for participation in casino-style gambling under Philippine gaming regulations. ace jili enforces this requirement strictly and will request age verification documents at any time.
• You are accessing the platform from a jurisdiction where online gambling is lawful. It is your sole responsibility to ensure that your use of ace jili complies with the laws of your country, province, or territory.
• You are not a current employee, contractor, director, or officer of ace jili, nor an immediate family member of such a person.
• You have not previously been excluded from ace jili or any affiliated platform, whether voluntarily or by operator action.
• You are acting on your own behalf and not as an agent for any third party.

ace jili reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation within the timeframe specified by ace jili may result in account suspension and withholding of funds pending verification. Any account found to have been registered by a person under the age of 21 will be immediately closed and all funds forfeited.

Each player may hold only one registered account on the ace jili platform. The creation of duplicate, multiple, or linked accounts by the same individual is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of balances.

When registering, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and must update it promptly if any details change. ace jili is not liable for any loss or damage arising from your failure to maintain accurate account information.

You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any other person. ace jili will never ask for your password via email, chat, or phone. Any activity conducted through your account is your responsibility, whether or not you authorized it. If you suspect unauthorized access to your account, you must notify ace jili support immediately and change your password.

ace jili accepts deposits and processes withdrawals in Philippine Peso (PHP / ₱) via approved payment methods including GCash, PayMaya, BPI, BDO, and Metrobank. Minimum and maximum transaction limits apply and are displayed at the time of each transaction.

All deposits must originate from a payment method registered in your own name. ace jili does not accept deposits from third-party accounts. Withdrawals will be processed to the same payment method used for the most recent deposit, subject to verification requirements.

ace jili aims to process withdrawal requests promptly. Processing times vary by payment method and are subject to standard banking and e-wallet processing schedules. ace jili is not responsible for delays caused by third-party payment processors, banking institutions, or network outages.

ace jili reserves the right to conduct enhanced due diligence on any transaction and to request supporting documentation before processing a withdrawal. This includes but is not limited to proof of identity, proof of payment method ownership, and source of funds documentation.

ace jili offers various promotional bonuses to eligible players. All bonuses are subject to specific terms and conditions that are published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail.

Unless otherwise stated in the applicable promotion terms, the following general bonus conditions apply:

• Bonuses are available to verified players aged 21 and above only.
• Bonus funds are subject to wagering requirements before they may be withdrawn. Wagering requirements are stated clearly in each promotion's terms.
• Only one bonus may be active at a time unless explicitly stated otherwise.
• ace jili reserves the right to withdraw, modify, or cancel any bonus at any time. Players will be notified of material changes to active bonuses.
• Bonuses obtained through fraudulent means, including the use of multiple accounts or collusion, will be forfeited and the relevant accounts closed.

All games available on the ace jili platform use certified random number generators (RNGs) or live dealer systems provided by licensed game suppliers. Game outcomes are determined by these systems and are not influenced by ace jili or any player action outside of normal gameplay.

Players must use the ace jili platform for personal entertainment only. The use of automated software, bots, scripts, or any other tool designed to gain an unfair advantage is strictly prohibited. ace jili employs fraud detection systems and reserves the right to void bets, withhold winnings, and close accounts where prohibited tools or strategies are detected.

In the event of a technical malfunction or error that affects a game outcome, ace jili reserves the right to void the affected round and return stakes to the players involved. ace jili's decision in such matters is final.

The following conduct is strictly prohibited on the ace jili platform:

• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Attempting to exploit software bugs, errors, or vulnerabilities for financial gain.
• Engaging in collusion with other players to manipulate game outcomes.
• Harassing, threatening, or abusing ace jili staff or other players.
• Accessing the platform from a jurisdiction where online gambling is prohibited by law.

ace jili reserves the right to take any action it deems appropriate in response to prohibited conduct, including immediate account suspension, permanent closure, forfeiture of balances, and referral to relevant law enforcement or regulatory authorities.

ace jili is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gambling activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible from your account settings at any time.

Players who wish to self-exclude from ace jili may do so by contacting customer support. Self-exclusion requests are processed promptly and, once active, prevent the player from accessing their account for the duration of the exclusion period. ace jili will not market to self-excluded players during the exclusion period.

ace jili strictly enforces the 21+ age requirement and cooperates fully with PAGCOR's player protection guidelines. If you believe you may have a gambling problem, we encourage you to use the responsible gaming tools available in your account and to seek professional support. For more information, visit the ace jili Responsible Gaming page.